I had the wonderful opportunity of working with Charles on several occasions whilst with the Scentre Group. Charles has a great way to connect with retailers, understand their needs, concerns and wishlists.  After an initial consult, Charles would develop relevant tailored programs that retailers could bring to life in their stores that showcased latest trends with the ultimate objectives of driving sales, visitation and maximizing operational capabilities. Charles’ commitment to get results, his can do approach and his knowledge of the ever changing food industry was evident at every meeting with retailers always keen to know when he would next be visiting to ensure they could again tap into his expertise.