Charles’ passion for F&B retailing is second to none backed by his extensive experience and latest knowledge on current & future trends and customer habits. From my many years working with Charles his knowledge has helped formulate centre-wide F&B strategies supported by evidence including a thorough review of a centres’ catchment areas, and customer profile. Additionally Charles’ enthusiasm for food retailing and insight into customer behaviour is a great resource for existing F&B businesses seeking to identify areas of improvement and opportunity ensuring long term sustainability of their business.